Whether your instance has 100 users or over 100,000, Adaptavist’s experts teach you everything you need to know in this comprehensive training for Jira Server or Jira Datacenter Administration. Learn everything that is covered on Atlassian’s Jira Administration Certification exam and more!
From the basics like installation, workflow and scheme administration, archiving, user management, and security monitoring, to advanced topics like instance maintenance, troubleshooting, server management, and integration with other Atlassian products, this is a robust combination of a downloadable book, video lectures, and hands-on activities.
In this first chapter, you learn about the installation of Jira add-ons and apps and licensing. We discuss branding your Jira instances and the importance of naming conventions as an organization scales up.
Everything projects-related is in this chapter. Here we cover project requirements, templates, set-up, schemes, custom fields, boards, archiving, advanced configuration, and troubleshooting. We talk about best practices; what you should do and what you should probably avoid.
Security and Permissions
We start with users and the properties you can set for them. Then we move into adding users and the different password policy options you could employ. The chapter then expands to groups, roles, and global and project permissions. We go on with a discussion of user sessions and white-lists and finish with the differences between HTTP and HTTPS and why SSL is important.
Here you have a brief recap of advanced JQL and then dive into the system dashboard and how you handle it as an administrator, as well as how to change ownership of shared dashboards and filters to stop information being lost when users leave.
Instance Monitoring and Troubleshooting
What is server monitoring and why is it important? This chapter answers these questions and also teaches you how you can keep your instance healthy using indexing and the integrity checker. We also talk about the audit logger, the logging Jira provides to help you troubleshoot errors, as well how the Atlassian support tools can help and how to raise issues directly with Atlassian.
Instance Configuration and Management
In this chapter, we cover a lot about email: how to configure mail servers, account creation and updates from email, working with velocity templates, and troubleshooting. Then we discuss what options for user management exist inside of Jira and the best practices, how your Jira instance can be used as a user management server for other Atlassian applications, what backup strategies exist and how backups can be taken and restored, making a backup plan, what options exist for migrating data between instances, and what the advanced settings that you can configure are.
There are several ways to host Jira, but which is right for you? Here we teach you how to install and upgrade Jira and what the best practices around testing upgrades are. You also learn what needs to be documented inside of an upgrade and rollback plan and what the process of performing a rollback looks like if an upgrade fails. We teach you how to configure timezones, how to tune the JVM and configure Garbage collection logging, and how you can assess performance impacts as your instance scales.
Integration With Other Atlassian Products
In this final chapter of Jira Administration, we talk about how to link Atlassian products together so they can share data and the features you can unlock by doing so. We also cover how third-party interrogations can be can be created, how issue collectors can be configured to let users raise issues from third-party websites or other Atlassian applications, and how third-party integrations can extend the power of application links using the Jira API and ScriptRunner for Jira.